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At Ultimate Aire Systems we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
67 Reviews

J. Colombo
01/22/2024
I called Ultimate after calling another company and having the tech seem unsure what the problem was. When I spoke to ultimate, they sent Dennis who was very knowledgeable about the carrier system we had. He looked at things the previous tech didn’t seem to think of. He understood what was wrong with my furnace. After returning the next day, I got a quote to replace the system that was almost HALF what the previous company quoted. The whole team came out (on a Saturday!) to get the new system in place. They were very courteous and professional. I am very glad I called them. Many thanks to Dennis, David, Jeff, and Rose.
Ronald Cooper
10/22/2023
This company is AMAZING!! They were professional, on time, and highly qualified. The technician provided me with quality furnace repair work, and I will not use anyone else when it comes to my HVAC needs.
Thi Ducthi
10/21/2023
This company is AMAZING!! They were professional, on time, and highly qualified.
Boi Thanh Thai
10/14/2023
Top-notch professionals, from the customer service staff to the technicians who repaired our furnace system! The tech guys showed a very professional skill level and experience during the repair.
Barb Hughes
10/11/2023
I have had them come for service twice and have been very pleased each time, especially with the recent furnace repair work. The technician was kind, excellent, and very informative. He is sincere and helps you get the best job done for your money!
Madeline Austin
10/03/2023
Ultimate Aire Systems, Inc. has a fantastic team, and we're so grateful for them! The entire team has been excellent and excellently completed the furnace repair promptly! They know the meaning of good customer service and professionalism!
Sergey Shevchuk
09/15/2023
I would give Ultimate Systems a nickname “Holy AC business”. They put interests of the client ahead of making quick buck and overcharging while recognizing that customer is in the jam. Top level professionals with unparalleled integrity and commitment to deliver the highest value and satisfaction to the customer. We were blessed with choosing Ultimate Air in 1996, for our first project. That Carrier unit is still working fine. Now we are working with them on options to replace the second unit.
Howard S
09/11/2023
Located in Wayne
Just had Preventive Maintenance at 2 addresses. One in Ramsey the other in Wayne. Dennis was the tech at both and did a wonderful job. I highly recommend them for service of your HVAC.
Service: Preventive Maintenance
Expertise
Cleanliness
David Mayer
08/25/2023
Located in Mahwah
For over 35 years the service has been excellent. They come when promised. The techs know what they are doing. The prices are fair. Ive never had a need to call anyone else.
Service: System Repair
Expertise
Cleanliness
Marcy C
07/22/2023
Located in Wayne
I had an older AC unit replaced and I was very happy with the level of service received, from the office staff to the installers, everyone was efficient, communicative, and responsive. The crew that worked on the installation put down tarps in the house and did a really good job of cleaning up their work areas, inside and out. They creatively addressed the challenging issue of how to access the air handler in my attic and re-configured/re-built the boards in the attic to facilitate the installation and so that future service and maintenance would be easier. The office staff was very responsive to all of my questions and requests and did so in a very nice manner. I highly recommend Ultimate Aire.
Service: New System Installation
Expertise
Cleanliness
Doug Morse
06/21/2023
Ultimate was at our house the last two days installing a central air system. We had been told by several companies that due to the age and makeup of our house, we could not do a conventional system and would have to do either a Jet style system or split units at a much higher price. Jeff came in and said a conventional system would absolutely work. The crew that was here both days was fantastic and did great work. They rolled out floor mats and tarps to keep our carpets clean, shop vac’d any debris that fell and treated the house like it was their own. They also answered any questions that I had throughout both days and seemed like overall great people Oh and on top of that, the system works even better than I would have imagined! Thanks again to Jeff and his whole crew! We’ll be recommending you to anyone who asks!
Kathleen Sleezer
06/17/2023
I called this company based on the posted reviews and from the first time I called the office I was impressed with their professional manner and that they took time to listen to my needs and didn't try to hurry me off the phone. Anthony showed up on time and spent over an hour looking at the house and floor plan and measuring for the correct size and layout of the system. Jeff and his install team Pete, Mark, Dennis, Jason and Joe were here on time and they did an amazing job, they were neat, competent and very professional and I am very happy with my new AC system Thanks to everyone especially the girls in the office Roseanne, Sharon and Gabby who answered all my endless questions Everytime I called
Linda
06/15/2023
Located in Wayne
We had 2 furnaces and 2 AC systems replaced that had not been working properly. We received other estimates before making our decision. They explained everything to us. They arrived promptly. Their employees were professional and respectful of us, as we had to work while they were all through our home installing units in basement and attic. They spent 2 days at our home and when the left after the first day you would not know they had been there all day. We are thrilled to have working heat and AC and we highly recommend their services and are very happy we used them!
Service: New System Installation
Expertise
Cleanliness
Allison Armstrong
06/12/2023
This is my second experience using Ultimate Aire Systems and both times I was extremely satisfied with their work. They were always quick to respond and fully communicated throughout the entire process. I highly recommend using Ultimate Aire for any heating/AC needs.
Yvonne Urso
06/09/2023
If there were a sixth star, I would highlight it! I have been a customer of Ultimate Aire for almost 18 years and I am still in awe of their customer service and knowledge. Most importantly, they truly care about their customers, they pick up the phone and return calls in a timely manner. Furthermore, I have no worries, for I know whatever service is rendered, it will be done correctly and efficiently. I would highly recommend Ultimate Aire.
Yvonne Urso
06/07/2023
Located in Fairfield
If there were a sixth star, I would highlight it! I have been a customer of Ultimate Aire for almost 18 years and I am still in awe of their customer service and knowledge. Most importantly, they truly care about their customers, they pick up the phone and return calls in a timely manner. Furthermore, I have no worries for I know whatever service is rendered, it will be done correctly and efficiently. I would highly recommend Ultimate Aire.
Service: New System Installation
Expertise
Cleanliness
Rahul A. Garg
06/02/2023
Dennis Ferray
05/04/2023
Owner, very responsive. Office personnel very pleasant. Installers, neat, professional, clean and explained system thoroughly.
Alberto I
04/06/2023
I highly recommend Ultimate Aire Systems, both for repairs & service as well as central A/C replacement. I've worked with them several times, first for repairs to my existing central A/C and more recently for installation of a new replacement central A/C system for a family member. This company exemplifies professionalism, attention to detail, punctuality and honoring their commitments, both in the field and when working with the main office to manage logistics, appointments, and financials. I'm thrilled with the work they did to install a new central A/C system -- from the precision and speed of the installation, to working in a clean and respectful manner, to the owner of the company personally checking on the progress and ultimate completion of the project. Great team, great service and at a fair price!
Nicky Norker
02/11/2023
Linda A
01/24/2023
I have used Ultimate Aire for over 20 years. They are professional, know their stuff, are timely, always return calls, provide white glove service inside and out and do everything you would expect from a 5 Star rating!
Jack O'Reilly
12/30/2022
Located in Wayne
I want to give a shout out to the Ultimate Air team of Ryan, Pete and Dave! They recently installed a new furnace in my Home. These three guys along with their boss Jeff, take a lot of pride in their work and make sure the job is 100% done from deconstruction. I have used Ultimate Air for the past 20 years for my air-conditioning, heating installation and service needs. They have good products and service. I highly recommend them.
Service: New System Installation
Expertise
Cleanliness
Elise Bush
12/21/2022
If you need any furnace or heating related services in the Ridgewood, NJ area, make sure to call Ultimate Aire Systems. You won't be disappointed because these guys are the real deal. The technician who came out was very respectful of our home and did the job very well. 10/10.
Darla Walker
11/30/2022
If you need reliable furnace repair services, look no further than Ultimate Aire Systems of Ridgewood! Their heating technicians are highly professional and did an amazing job repairing my heater. They were also very affordable, which was a huge plus.
Anquinette Swinhowe
10/26/2022
We called them for a furnace repair and they were able to come out right away. The technician, Dave, was very professional and did an excellent job fixing our heating system. We will definitely be using them again in the future
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