Reviews

We have been using Ultimate Aire for our heating and air conditioning needs for about 20 years. They are true professionals who are knowledgeable and stand behind their work. In addition, to the installation of our HVAC system, we contract with them for a service agreement that includes not only bi-annual system maintenance but also emergency service calls. One of their employees, Dave, is just exceptional. He knows all the ins and outs of the products the company installs, explains things in a clear, concise way and has the ability to troubleshoot if the need arises. It was Dave who made an emergency call on a Sunday, no less, when our 20 year old system decided to stop heating our house during a cold spell. Dave had the problem diagnosed quickly and replaced the offending part thus sparing us old folks of a frigid sleepless evening at home. Dave’s the best!

thank you ultimate air for sending john to service my ac units he was professional and knowledgeable and did a great job

My experience with UAS was very very positive. Anthony came in because I needed a complete hvac system. We discussed the issues I wanted corrected when he removed the old system. He did everything he promised and I was extremely satisfied with the results. It is very obvious (comfort speaking) that my home was upgraded.... the 2 stage carrier is quiet outside..... no longer sounds like a jet engine when we sit outside..... it seems the air is cooled more evenly across the house...... They are a good company to patronize. Anthony is a gentleman!

They are the best a/c system company around Anthony the salesman is great and Jeff and entire crew are the best did a great job and they clean after the job is done definitely will use them in the future

Our 19 year old Carrier furnace died on February 24, 2025. The heat exchanger and gas valve were not functioning. We wanted another Carrier 96% efficent gas furnace for rplacement. I looked up Carrier authorized dealer/installers and found Ultimate Aire Systems near our home with 56 out of 56 best #5 reviews. Called and set appoitnment for Dave to assess our sitution. Dave knew his heating and furnance business to the 'max'. He said Ultimate could secure the furnace I needed as it was available at the Carrier warehouse. We discussed the 19 year old Cariier AC/Condenser/Coil and as I was replacing the furnace, we decided to replace the AC system with another 4-ton 16 SEER unit. The following day I received a comprehensive proposal via e-mail and my wife and I agreed to move forward. On February 27th Jefrrey Clapp, president and owner, of Ultimate, arrived to oversee the removals and installation of the old furnance and AC systems. The addition of the Ecobee premier smart thermostat was great to see digital operation versus old world analog. Jeff, Dave, Doug, Dennis, Felix and other performed to perfection and by 4 PM my heat was back up. The smart thermosat tutorial from Dave was easy for these old timers to understand and operate. Sharon in billing mailed us a "Paid in Full" a few days later. Controller Roaseanne mailed us the rebate forms soon after the installation. As committed, the new AC outdoor cover was delivered to our home by their rep. We are totally delighted by this excellent and professional service from Ultimate. the nicest folks to do business with. Larry N E 03/12/2025

From start to finish, their team was professional, knowledgeable, and genuinely cared about delivering top-notch service. They responded promptly to my inquiry and scheduled an appointment that fit my schedule. The technicians arrived on time, were courteous, and took the time to explain the issue with my system in a way I could easily understand. They worked efficiently and made sure everything was running perfectly before leaving. I also appreciated how clean they left the workspace with no mess left behind! Their pricing was fair, and the quality of their work exceeded my expectations. It’s clear they prioritize customer satisfaction. I highly recommend Ultimate Aire to anyone in need of HVAC services you won’t be disappointed!

We have been using Ultimate Aire for a very long time, they are amazing! Dennis is the service technician who comes to the house and he couldn’t be better! Prompt, courteous and so accommodating. The company always responds quickly and their service and advice is always excellent. I couldn’t recommend them more.

Dennis is the absolute best!!! He is so responsible kind and literally like a friend when it comes. I trust him so much!

Dennis has provided outstanding service for years and Mike has become a strong addition to the team.

Have been using Ultimate Aire Systems for years. They previously installed central air in our 110+ year old home and annually perform scheduled maintenance. We just used them for the first time for annual boiler maintenance. Mike and Dave were great. Started asking about any issues we were experiencing with our heating system and went to work. We leverage the benefits of their annual support service now for both systems.

Excellent job with seasonal boiler maintenance by Mike & Dave. The company also installed my air conditioning system earlier this year. Great reviews are well deserved.

Dennis just left. As always such a professional visit. He is pleasant efficient and answers all my questions. I always feel better after the system has been checked.

Dave and Mike did a great job servicing the HVAC, they were fast, professional and went above and beyond!

Been a customer for 22 years. Replaced carrier a/c with heat pump installed by Pete and Doug 10/31/2024, operational 11/1 with no issues. Dave, maintenance guy and Roseanne pre-sales are great! Highly recommend Ultimate Aire.

Been a customer for 22 years and always been satisfied. Pete and Doug replaced my upstairs a/c t10/31/2024 with a heat pump, 2-ton infinity series green speed 2-stage 24.0 seer energy efficiency with one issue, a defective thermostat that was replaced next day. Have hot water boiler baseboard heat that works when outside temp is

Ultimate Aire Systems just installed a Ductless Mini Split Unit in our home and they did a Great job. From start to finish they were very professional and you can tell the installers really cared about their quality of work .The sales person and office worked hard to find rebates that we qualified for which helped save us a substantial amount of dollars. Would highly recommend them.

Ultimate Aire installed our HVAC systems in 2015. We have had bi-annual maintenance contracts on both units since then. The office staff is very efficient at scheduling and Dennis, the HVAC technician, is really a pleasure to work with. He is reliable, polite, knowledgeable and very efficient. I would definitely recommend them.

Outstanding customer service! Dennis came to help out with our AC unit. He is very knowledgeable, informative, and patient. Extremely thorough work. Excellent communication. Keep up the great work. We will be using Ultimate Aire Systems for our heating and AC units moving forward.

Dennis came out to service my Heating and AC unit Very polite, explained everything...an overall excellent experience Highly recommend

Dennis came out for a yearly maintenance visit and provided great service. We have been customers of Ultimate Aire for many years.

Ultimate Aire installed our HVAC systems 22 years ago, and we've had them do annual spring and fall service ever since. Both systems are still going strong. The last several years we've had Dennis servicing our systems and he does a great job. On the very few occasions we've had issues, they've been right over and fixed things right away.

We have worked with Jeff and his team for almost 20 years. They are all great, especially Dennis when he comes for our maintenance service

Dennis at ultimate Aire was prompt, professional and very thorough servicing our Heating/air conditioning system. I would recommend him and this company for all the maintenance needed on HIVAC systems.

Been a customer for 22 years and always been satisfied. Roseanne for pre-sales is smart, knowledgeable about Carrier products and responsive. David as installer and maintenance guy is great. Pete and Doug upgraded my a/c t8/12/2024 to a heat pump, 3-ton infinity series green speed 2-stage 24.0 seer energy efficiency with extremely quiet performance with no issues. Have hot air furnace heat that automatically works when outside temp is

Ultimate Aire has been a pleasure to work with and I can't recommend them enough. Recently they performed a scheduled yearly maintenance on our family's central A/C. Dave did a great job (as always) with his inspection and cleaning of the system. He was on-time, thorough, and easy to work with-- exactly the experience we've come to expect from Ultimate Aire after working with them over the years!