Reviews

Jeff and staff really did an outstanding job replacing my old 3 ton Carrier Air conditioning system with new (Compressor / Coil / Electrical Line). Our old Carrier heating and air conditioning units were 29 years old and when our heating system completely malfunctioned in early February of this year. I mistakenly contracted one of Ultimate Air's competitors (supposedly higher rated - but that had to be fraudulently produced) who did a sloppy though adequate job of putting in my new Carrier heating system but who removed the electrical line without replacing it for my air conditioning system. When I called that company they told me I needed to buy a new air conditioning unit or they could send me a technician to evaluate my system for $139. I had no choice - the technician ripped out all my existing wires, reconnected them in a reconnected hanging wire mess for my still working new heating system and claimed my air conditioning compressor had failed. I brought in a salesman from that horrible company to sell me a new unit just because I used them previously. Even though I knew my old air conditioning system really was working I decided just due to it's age to buy a new system compatible with my new heating system (whose connecting wires were just left in a shambled mess) after the other companies "expert" service technician left my wires barely connected at the side of the blower. Luckily, I finally got smart and then turned / contracted Ultimate Air who brought a new system, determined that my old system had the electrical line to the air conditioning unit removed and then proceeded methodically, neatly, and really expertly to install my new electrical line, put in the new air conditioning coil, install new connecting ductwork, neatly grouped my electrical wires, properly placed the new compressor on a leveled pad with new gravel around the unit's base, remove all old materials and ensured everything was properly working prior to leaving my house. Jeff also brings a licensed electrician to evaluate and change as needed any electrical issues a that may be associated with new units his firm installs to ensure they meet all Town / State codes during his installation. Jeff is an outstanding owner who actually still does installation work and at the same time coordinates and directs his well trained hand picked staff. I give Ultimate Air my highest recommendation If you need a Carrier or other high quality heating / air conditioning ventilation system just call Ultimate Aire Systems. You will have no regrets. Any questions feel free to contact me

First of all , let me start out by saying that this crew is the Ultimate crew! Arriving on time, polite, covering my floors, closet clothes what ever needed to be .They worked as an efficient team, communicating with one another about the job. I had a complete handler system & condenser installed, this super crew worked in sync with each other with great results for me as a home owner. I couldn’t be happier with my install and the Ultimate crew that made it happen! Do not hesitate to to hire this company and their amazing crew. Ultimate Aire is the Best! I also last but least want to Thank Sharon for being so personable and caring to me as a customer, she explained and assured me of everything that was happening in the progress of my proposal for my project t, as a homeowner this is very important! Sharon is an asset to the company! Thanks to Sharon also ,.

We were having a party and our AC broke. We called for help and they arrived in one hour and fixed the problem. We were extremely happy and very surprised about how inexpensive the cost of the repair was! Thank you so much for saving our day!!!

Ultimate Aire has the best team - service, scheduling, price point, always available & professional, just everything, they are simply the best!

We have been using Ultimate Aire for our heating and air conditioning needs for about 20 years. They are true professionals who are knowledgeable and stand behind their work. In addition, to the installation of our HVAC system, we contract with them for a service agreement that includes not only bi-annual system maintenance but also emergency service calls. One of their employees, Dave, is just exceptional. He knows all the ins and outs of the products the company installs, explains things in a clear, concise way and has the ability to troubleshoot if the need arises. It was Dave who made an emergency call on a Sunday, no less, when our 20 year old system decided to stop heating our house during a cold spell. Dave had the problem diagnosed quickly and replaced the offending part thus sparing us old folks of a frigid sleepless evening at home. Dave’s the best!

thank you ultimate air for sending john to service my ac units he was professional and knowledgeable and did a great job

My experience with UAS was very very positive. Anthony came in because I needed a complete hvac system. We discussed the issues I wanted corrected when he removed the old system. He did everything he promised and I was extremely satisfied with the results. It is very obvious (comfort speaking) that my home was upgraded.... the 2 stage carrier is quiet outside..... no longer sounds like a jet engine when we sit outside..... it seems the air is cooled more evenly across the house...... They are a good company to patronize. Anthony is a gentleman!

They are the best a/c system company around Anthony the salesman is great and Jeff and entire crew are the best did a great job and they clean after the job is done definitely will use them in the future

Our 19 year old Carrier furnace died on February 24, 2025. The heat exchanger and gas valve were not functioning. We wanted another Carrier 96% efficent gas furnace for rplacement. I looked up Carrier authorized dealer/installers and found Ultimate Aire Systems near our home with 56 out of 56 best #5 reviews. Called and set appoitnment for Dave to assess our sitution. Dave knew his heating and furnance business to the 'max'. He said Ultimate could secure the furnace I needed as it was available at the Carrier warehouse. We discussed the 19 year old Cariier AC/Condenser/Coil and as I was replacing the furnace, we decided to replace the AC system with another 4-ton 16 SEER unit. The following day I received a comprehensive proposal via e-mail and my wife and I agreed to move forward. On February 27th Jefrrey Clapp, president and owner, of Ultimate, arrived to oversee the removals and installation of the old furnance and AC systems. The addition of the Ecobee premier smart thermostat was great to see digital operation versus old world analog. Jeff, Dave, Doug, Dennis, Felix and other performed to perfection and by 4 PM my heat was back up. The smart thermosat tutorial from Dave was easy for these old timers to understand and operate. Sharon in billing mailed us a "Paid in Full" a few days later. Controller Roaseanne mailed us the rebate forms soon after the installation. As committed, the new AC outdoor cover was delivered to our home by their rep. We are totally delighted by this excellent and professional service from Ultimate. the nicest folks to do business with. Larry N E 03/12/2025

From start to finish, their team was professional, knowledgeable, and genuinely cared about delivering top-notch service. They responded promptly to my inquiry and scheduled an appointment that fit my schedule. The technicians arrived on time, were courteous, and took the time to explain the issue with my system in a way I could easily understand. They worked efficiently and made sure everything was running perfectly before leaving. I also appreciated how clean they left the workspace with no mess left behind! Their pricing was fair, and the quality of their work exceeded my expectations. It’s clear they prioritize customer satisfaction. I highly recommend Ultimate Aire to anyone in need of HVAC services you won’t be disappointed!

We have been using Ultimate Aire for a very long time, they are amazing! Dennis is the service technician who comes to the house and he couldn’t be better! Prompt, courteous and so accommodating. The company always responds quickly and their service and advice is always excellent. I couldn’t recommend them more.

Dennis is the absolute best!!! He is so responsible kind and literally like a friend when it comes. I trust him so much!

Dennis has provided outstanding service for years and Mike has become a strong addition to the team.

Excellent job with seasonal boiler maintenance by Mike & Dave. The company also installed my air conditioning system earlier this year. Great reviews are well deserved.

Have been using Ultimate Aire Systems for years. They previously installed central air in our 110+ year old home and annually perform scheduled maintenance. We just used them for the first time for annual boiler maintenance. Mike and Dave were great. Started asking about any issues we were experiencing with our heating system and went to work. We leverage the benefits of their annual support service now for both systems.

Dennis just left. As always such a professional visit. He is pleasant efficient and answers all my questions. I always feel better after the system has been checked.

Dave and Mike did a great job servicing the HVAC, they were fast, professional and went above and beyond!

Been a customer for 22 years. Replaced carrier a/c with heat pump installed by Pete and Doug 10/31/2024, operational 11/1 with no issues. Dave, maintenance guy and Roseanne pre-sales are great! Highly recommend Ultimate Aire.

Been a customer for 22 years and always been satisfied. Pete and Doug replaced my upstairs a/c t10/31/2024 with a heat pump, 2-ton infinity series green speed 2-stage 24.0 seer energy efficiency with one issue, a defective thermostat that was replaced next day. Have hot water boiler baseboard heat that works when outside temp is

Ultimate Aire Systems just installed a Ductless Mini Split Unit in our home and they did a Great job. From start to finish they were very professional and you can tell the installers really cared about their quality of work .The sales person and office worked hard to find rebates that we qualified for which helped save us a substantial amount of dollars. Would highly recommend them.

Ultimate Aire installed our HVAC systems in 2015. We have had bi-annual maintenance contracts on both units since then. The office staff is very efficient at scheduling and Dennis, the HVAC technician, is really a pleasure to work with. He is reliable, polite, knowledgeable and very efficient. I would definitely recommend them.

Outstanding customer service! Dennis came to help out with our AC unit. He is very knowledgeable, informative, and patient. Extremely thorough work. Excellent communication. Keep up the great work. We will be using Ultimate Aire Systems for our heating and AC units moving forward.

Dennis came out to service my Heating and AC unit Very polite, explained everything...an overall excellent experience Highly recommend

Dennis came out for a yearly maintenance visit and provided great service. We have been customers of Ultimate Aire for many years.

Ultimate Aire installed our HVAC systems 22 years ago, and we've had them do annual spring and fall service ever since. Both systems are still going strong. The last several years we've had Dennis servicing our systems and he does a great job. On the very few occasions we've had issues, they've been right over and fixed things right away.